Privacy Policy

This Privacy Policy describes how https://northshorehousecleaning.com (the “Site”), owned and operated by North Shore House Cleaning, collects, uses, and protects your information. We are committed to maintaining your privacy and trust.

Business Contact:
North Shore House Cleaning
Email: [email protected]

Purpose of This Policy

This Privacy Policy is intended to inform users of our Site about:

• The personal data we collect
• How we use collected data
• Who has access to the data
• Your rights as a user
• How we use cookies
• How we protect your data

Consent

By using our Site, you consent to:

• The terms in this Privacy Policy
• The collection, use, and retention of your data as described

Personal Data We Collect

Data Collected Automatically

When you use our Site, we may automatically collect:

• IP address and browser details
• Location data
• Clicked links and pages viewed
• Time spent on pages

Data Collected Voluntarily

We may also collect the following when you submit forms, request a quote, or contact us:

• First and last name
• Email address
• Phone number
• Home address
• Payment information (secured)

How We Use Your Data

We use your information to:

• Respond to inquiries and quotes
• Provide and schedule cleaning services
• Process payments
• Improve our website and services through analytics
• Send confirmations, updates, or promotional offers (only with consent)

Who Has Access to Your Data

Employees

Only team members who require access to data to perform services or customer support will have access.

Third Parties

We do not sell or rent your data. Data may be shared only:

• With service providers such as payment processors and analytics platforms
• If required by law or court order
• In connection with a business sale or merger

Google Analytics & Cookies

We use cookies and Google Analytics to better understand user behavior and improve our Site.

Cookies We Use:

• Functional Cookies: Save user preferences
• Analytical Cookies: Track how users navigate and interact with our Site
• Targeting Cookies: Personalize content and ads (if applicable)
• Third-Party Cookies: May be set by analytics or ad partners

You can disable cookies in your browser at any time, although this may affect functionality.

Website Comments

If comments or reviews are enabled on our Site, users may post feedback using a name or alias. We may store submitted information, but we do not verify identities or require real names.

How We Protect Your Data

We take your privacy seriously. Your information is stored on secure servers with encryption where applicable. Only authorized personnel may access user data. While we take all reasonable steps to protect your data, no method is 100% secure.

Children’s Privacy

We do not knowingly collect information from children under the age of 13. If we discover data from a child under 13, it will be deleted immediately. Parents may contact us to request removal of data.

Your Rights

As a user, you have the right to:

• Know what data we collect
• Access or request a copy of your data
• Request that we delete or modify your data

To request changes or view your data, contact our privacy officer:

Privacy Officer
Email: [email protected]

Policy Updates

We may update this Privacy Policy to reflect changes in law, technology, or business practices. All updates will be posted on this page and reflected by the “Effective Date” below. In the case of major changes, we may notify users by email if contact information is available.

Effective Date: 05/22/2025

Contact Us

If you have any questions or concerns, please contact our Privacy Officer at the information above.